Hi-fi retailer Crutchfield gets into the pro audio game

July 25, 2014
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CHARLOTTESVILLE, VA (April 23, 2014) — Crutchfield, a leader in car and home audio for 40 years, now stocks a wide selection of portable PA systems, microphones, mixers, speakers, amplifiers, recording interfaces, and studio monitors.

In the mix are top brands such as AKG, Crown, JBL, Mackie, PreSonus, Sennheiser, Shure, Yamaha, and Zoom. Crutchfield also offers cables, stands, cases, and other accessories from Gator Cases, K&M, and Rapco/Horizon. To see the full selection, visit www.crutchfield.com/proaudio.

Customers in need of help with product selection or system design can speak with one of Crutchfield’s certified pro audio specialists by calling 1.800.555.9369.

“While this is a new venture, we’re far from inexperienced,” said Bill Crutchfield, founder and CEO. “Many of our long-time employees are also musicians, DJs, or sound engineers. Now they get to talk to customers about the same sort of gear they’ve used for years at their gigs and churches.”

Crutchfield brings a legacy of remarkable customer service to the pro audio marketplace. Last year, Crutchfield.com earned its 14th straight “Circle of Excellence” Platinum Award for website performance and customer service from Bizrate Research, a division of Shopzilla. Of the more than 5,100 online retailers in the Bizrate network, Crutchfield stands alone as the only one to win the “Circle of Excellence” Platinum Award for 14 consecutive years.

To qualify for the Platinum Circle of Excellence award, a retailer must earn consistently excellent customer ratings. The 2013 Bizrate Platinum Circle of Excellence winners represent the top 1.3% in customer satisfaction and have received scores of at least 9 out of 10 in all seven key satisfaction indicators.

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